Number of erroneous orders is reduced

”Before we had two people just to sort out unclear and erroneous orders. Nowadays we only need half of one person’s time!”

Erroneous orders with claims, mailings, and re-orders are costly and take an unreasonable amount of time. In the worst case, expensive production machines are at a standstill.

Sample calculation

Sample calculation

A company sends several shipments around the world everyday. Due to human factors, three erroneous deliveries are sent to customers everyday. Correcting one shipment and making a credit note takes about one hour from different people. This means that the company spends annually 720 hours on erroneous deliveries, which means €18,000 measured in money (labour costs and incidental costs €25).

If the average price of cargo in one direction is €50, extra cargo costs are generated annually in the amount of €72,000.

Cutting down even one erroneous delivery would bring the company savings of €30,000 annually!

This is how Mincom LinkOne works:

Mincom LinkOne places the spare part lists and drawings into a hierarchical tree according to the product structure. Moving in this hierarchical tree by clicking with the mouse is an easy and fast way to find the right part. In addition LinkOne includes efficient and easy-to-use search functions that can be used to retrieve parts by name, spare part number, or drawing ID. Individual searches can also be built. You select the desired parts into the “shopping basket” by double-clicking.

BENEFITS:

the correct parts can be found quickly
number of erroneous orders and the time spent on clarifications is reduced
downtime due to servicing is minimized

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